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Update your Latest Information

Please update the latest details of the below documents to ensure consistent access to your account.

It is mandatory to inform us of any changes in order to keep your account active.

Key personal documents:

  • Latest passport information page
  • Latest UAE residence visa
  • Emirates ID card (front and back)
  • Completed and signed Customer Information Form

To download the Customer Information Form click here.

How can I submit my updated information?

  • You can meet us in person at any UAB branch* or
  • Email us your scanned copies at info@uab.ae

You will receive an email confirmation once your information is updated. Please save this email for your records.

Please note, any failure to follow the procedure may result in losing access to your account.


You can reach us using any of the following numbers

UAB Toll Free

800 474

International callers

+971 6 5987332

Sadara Toll Free

800 72 32 72

Sadara international

+971 6 5987333

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