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ATM Services


You can access our 24 X 7 ATM network across the UAE for a host of banking services such as balance inquiries, cash withdrawals, deposits, payments & transfers using your debit or credit card. Our new ATM interface delivers an innovative and personalized experience through:

  • Improved & modern screen designs
  • Auto-language recognition (based on last 3 transactions)
  • Choice of 8 languages at select ATMs: Arabic, English, Urdu, Tamil, Telugu, Punjabi, Malayalam & Bangla
  • Quick rendering of available balance/ credit limit on main menu
  • Option to receive ATM transaction receipt on registered email address
  • Nearest UAB ATM recommendations or options to receive SMS notifications (ATM services resume) in case ATM is unavailable for transactions
  • Option to apply for UAB products & services test
Services list
  • Balance Inquiry.
  • Cash Withdrawal.
  • Mini Statement.
  • Credit Card Payment.
  • PIN Change.
  • Bill Payment - Etisalat, Du, DEWA, SEWA, ADDC, AADC, Air Arabia & Salik Recharge.
  • Transfer Between Own Accounts.
  • Chequebook Request.
  • Activate Card & Set PIN (For Debit & Credit Cards).

Additional services available on Cash & Cheque Deposit Machines:

  • Cash Deposit to Bank account & Credit Card (Instant).
  • Cheque  Deposit to Bank Account.

Important Notes:

  • Maximum of 40 notes can be deposited in a single instance.
  • Accepted denominations for cash deposits are - AED 10, AED 50, AED 100, AED 200, AED 500 & AED 1,000.
Security Tips
  • Memorize your PIN. Do not write it down anywhere & certainly never on the card itself.
  • Do not share your PIN or card with anyone including Bank employees, not even your friends or family; Change your PIN regularly.
  • Stand close to the ATM machine and use your body and hand to shield the keypad as you enter the PIN. Beware of strangers around the ATM who try to engage you in any conversation.
  • Do not conduct any transaction if you find any unusual device connected to your ATM machine.
  • Press the 'Cancel' key and wait for the welcome screen before moving away from the ATM. Remember to take your card with you.
  • If your ATM card is lost or stolen, report it to your bank immediately.
  • Register your mobile number with the Bank to get alerts for your transactions.
  • If you receive SMS alert for a transaction that you have not initiated from your card, please immediately inform our contact center on 800 474 to block your card and approach your nearest UAB branch to submit a dispute form.
  • If you observe any tampering on the card-reader slot on the ATM machine, please immediately inform our contact center on 800 474.

You can reach us using any of the following numbers

UAB Toll Free

800 474

International callers

+971 6 5987332

Sadara Toll Free

800 72 32 72

Sadara international

+971 6 5987333

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